In practice
Diary filled automatically
The phone rings, a WhatsApp comes in, an email sits open. All three answered while the coach carries on teaching. The trial session is in the diary before the call is over.
What it deliversNo more missed customers.
What it plugs intoPhone, WhatsApp, Email and Diary
What stays human
The conversation about an injury, the complaint and the cancellation stay with people. Those come to you, with the context attached.